Call Us: 01432 367787

GDPR DATA PROTECTION PRIVACY NOTICE

 
BACKGROUND:

Bookkeeping4u understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of all of our customers and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

 
Information About Us

Bookkeeping4u.

Registered address: Jubilee Building, Faraday Road, Hereford, HR4 9UW.

VAT number: 164661987

Data Protection Officer: Rich Beale.

Email address: rich@bookkeeping4u.biz

Telephone number: 01432 367787.

Postal Address: Jubilee Building, Faraday Road, Hereford, HR4 9UW.

 

What Does This Notice Cover?

This Privacy Information explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.

 

What is Personal Data?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

The personal data that we use is set out in Part 5, below.

 

What Are My Rights?

Under the GDPR, you have the following rights, which we will always work to uphold:

a)             The right to be informed about our collection and use of your personal data. This Privacy Notice should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 11.

b)             The right to access the personal data we hold about you. Part 10 will tell you how to do this.

c)              The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 11 to find out more.

d)             The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we have. Please contact us using the details in Part 11 to find out more.

e)             The right to restrict (i.e. prevent) the processing of your personal data.

f)               The right to object to us using your personal data for a particular purpose or purposes.

g)             The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.

h)             Rights relating to automated decision-making and profiling. Part 6 explains more about how we use your personal data, including automated decision-making.

For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 11.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.

 

What Personal Data Do You Collect?

We may collect some or all of the following personal data (this may vary according to your relationship with us:

Name;
Address;
Email address;
Telephone number;
Business name;

 

How Do You Use My Personal Data?

Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it. Your personal data may be used for one of the following purposes:

 Supplying our services to you. Your personal details are required in order for us to enter into a contract with you.
Personalising and tailoring our services for you.
Communicating with you. This may include responding to emails or calls from you.
Supplying you with information by email and post that you have opted-in to (you may unsubscribe or opt-out at any time by emailing kim@hmbiz.co.uk

 

With your permission and where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email or telephone or post with information, news, and offers on our services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.

We use the following automated system for carrying out certain kinds of decision-making. If at any point you wish to query any action that we have taken on the basis of this or wish to request ‘human intervention’ (i.e. have someone review the action themselves, rather than relying only on the automated method), the GDPR gives you the right to do so. Please contact us to find out more using the details in Part 11.

 

How Long Will You Keep My Personal Data?

We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be keep some forms of information for longer than others. Information should not be kept indefinitely unless there are specific requirements. In line with principle 5 of the data protection act information should not be kept longer than is necessary.

When data is no longer required it should be appropriately destroyed. A policy exists, Confidential Waste Disposal, which outlines the procedure to be used for the disposal of information.

 

How and Where Do You Store or Transfer My Personal Data?

We will only store or transfer your personal data within the European Economic Area (the “EEA”). The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein. This means that your personal data will be fully protected under the GDPR or to equivalent standards by law.

 

Do You Share My Personal Data?

We will not share any of your personal data with any third parties for any purposes, subject to one important exception.

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

If any of your personal data is required by a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law, as described above in Part 8.

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

 

How Can I Access My Personal Data?

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 11. To make this as easy as possible for you, a Subject Access Request Form is available for you to use. You do not have to use this form, but it is the easiest way to tell us everything we need to know to respond to your request as quickly as possible.

There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.

We will respond to your subject access request within one month and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.

 

How Do I Contact You?

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details (for the attention of Rich Beale:

Email address: rich@bookkeeping4u.biz

Telephone number: 01432 367787.

Postal Address: Bookkeeping4u, Jubilee Building, Faraday Road, Hereford HR4 9UW.

 

Changes to this Privacy Notice

We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

 
Any changes will be made available on our website.

 

Bookkeeping4u Website Privacy Policy

Bookkeeping4u (We”/ “Us”) are committed to protecting and respecting your privacy.

This policy (together with Our terms of use and any other documents referred to on it) sets out the basis on which any personal data We collect from you, or that you provide to Us, will be processed by Us. Please read the following carefully to understand the views of Bookkeeping4u and practices regarding your personal data and how We will treat it.

 For the purpose of the General Data Protection Regulations (“GDPR”), the data controller is Rich Beale, Bookkeeping4u, Jubilee Building, Faraday Road Hereford HR4 9UW.

 If you have any questions about data protection, please send us an e-mail using the following e-mail address: rich@bookkeeping4u.biz

 

INFORMATION WE MAY COLLECT ABOUT YOU

We may collect and process the following data about you:

a) Information that you provide by filling in forms on http://www.bookkeeping4u.biz (“Our Site”). This includes information provided at the time of registering to use Our Site, subscribing to Our service, posting material, or requesting further services. We may also ask you for information when you enter a competition or promotion sponsored by Us, and when you report a problem with Our Site.

b) If you contact Us, we may keep a record of that correspondence.

c) We may also ask you to complete surveys that We use for research purposes, although you do not have to respond to them.

d) Details of transactions you carry out through Our Site and of the fulfilment of your orders.

e) Details of your visits to Our Site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

 

IP ADDRESSES AND COOKIES

Your IP address is your computer’s individual identification number and is automatically logged by our web server. This is used to note your interest in our website and it may also be used to help improve our web site.

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. One of the cookies We use is essential for parts of the site to operate and has already been set (see ‘Essential site cookie’ below). You may delete and block all cookies from Our Site, but parts of Our Site will not work and may be unable to access certain parts of Our Site. For further information please refer to our Cookies Policy.

 It is not possible for us to predict the route which the information will travel (due to the Internet’s infrastructure being a global one), this means your information may be temporarily transferred outside the European Economic Area (“EEA”). The nature of Internet communications means that your communications may be susceptible to data corruption, interception and delays.

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information. This is statistical data about our website users’ browsing actions and patterns, and does not identify any individual.

For the same reason, We may obtain information about your general internet usage by using cookie files which are stored on the hard drive of your computer. The cookies help Bookkeeping4u to improve Our Site and to deliver a better and more personalised service. They enable us:

a) To estimate audience size and the usage pattern.

b) To store information about your preferences, and so allow us to customise the Web Site according to your individual interests.

c) To speed up your searches.

d) To recognise you when you return to the Bookkeeping4u Web Site.

 

WHERE WE STORE YOUR PERSONAL DATA

The data that We collect from you is stored within the European Economic Area (“EEA”). We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to Us is stored on secure servers. Any payment transactions will be encrypted using SSL technology. Where We have given you (or where you have chosen) a password which enables you to access certain parts of Our Site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although We will do Our best to protect your personal data, We cannot guarantee the security of your data transmitted to Our Site; any transmission is at your own risk. Once We have received your information, We will use strict procedures and security features to try to prevent unauthorised access.

 

USES MADE OF THE INFORMATION

We use information held about you in the following ways:

a) To ensure that content from Our Site is presented in the most effective manner for you and for your computer.

b) To provide you with information, products or services that you request from Us or which We feel may interest you, where you have consented to be contacted for such purposes.

c) To carry out Our obligations arising from any contracts entered into between you and Us.

d) To allow you to participate in interactive features of Our service when you choose to do so.

e) To notify you about changes to Our service.

 
We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you. We will only contact you about these by post or email.

 

YOUR RIGHTS

We will ask for your authority if we wish to use your personal data for marketing purposes or if We intend to disclose your information to any third party for such purposes. We will not use your personal data in this way unless you have given authority.

Our Site may, from time to time, contain links to and from other websites. These links may take you to sites operated by other organisations over which we have no control and for which we are not responsible. These websites have their own privacy policies and We do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites. No mention of any organisation, company or individual to which our web site is linked shall imply any approval or warranty as to the standing and capability of any such organisations, company or individual on the part of Bookkeeping4u.

 

ACCESS TO INFORMATION

The Act gives you the right to access information held about you free of charge. Contact us (see below) if you wish to exercise that right.

 

CHANGES TO OUR PRIVACY POLICY

Any changes we may make to Our privacy policy in the future will be posted on this page.

 

HOW TO CONTACT US

Questions, comments, and requests regarding this privacy policy are welcomed and should be sent to rich@bookkeeping4u.biz

Alternatively, you can contact Us in writing at:

 Bookkeeping4u, Jubilee Building, Faraday Road Hereford HR4 9UW.